• MH RAW HAIR is 100 % Unprocessed Human Hair, Free of Animal Hair, Synthetic fibers. (RAW HAIR ONLY)
  • MH RAW HAIR is sourced from Indian temples (RAW HAIR ONLY)
  • MH offers curly, wavy and straight textures from 12 inches to 32 inches
  • MH is machine wefted
  • MH RAW HAIR has not be chemical treated, processed or altered in anyway (RAW HAIR ONLY)
  • MH RAW HAIR only comes in natural brown and natural black colors (RAW HAIR ONLY)
  • MH blends great with all ethnicities
  • MH offers clip ins
  • MH makes special order units
  • MH provides custom coloring upon request
  • MH RAW HAIR is Reusable and with proper care will last you 3 years or longer (RAW HAIR ONLY)
  • MH 100% HUMAN HAIR (Steam Processed) with proper care can last up to 1 year
  • MH is sterilized and has cuticles facing in one direction to prevent tangling and shedding

WHAT IS RAW HAIR?

Raw hair is 100% unprocessed hair collected from one donor. The hair is directly cut from a donor and immediately wrapped into a bundle in order to keep all cuticles intact and in the same direction. This is the highest quality hair in the world as it is 100% natural.

MAINTENANCE 

Detangle hair from ends to roots before washing. Wash with lukewarm water and a mild shampoo. Do not twist the hair. Gently squeeze out excess water and pat dry with a towel.

WHAT DOES CO-WASH MEAN?

Co-washing simply means conditioner washing. It is a key task in extending the life of your extensions and keeping them healthy. We recommend a co-wash once a week with moisturizing conditioner to ensure your hair gets the nutrients and moisture it needs. When you first receive your extensions it is important to co-wash the hair Shampooing the hair can strip the hair entirely too much. Always use warm water, as hot water will overexpose the cuticle of the hair.

SHEDDING?

Minimally, no hair is absolutely perfect (Any company who states this phrase, as sales pitch is not being honest.).

You may see a few strands here or there, but nothing troubling. The most effective way to avoid shedding is by sealing the wefts*.

CAN THE HAIR BE STRAIGHTENED OR CURLED?


Your new virgin hair extensions can be treated as if it is your own hair. You are able to use a thermal (hot) tool to straighten, curl, etc. Keep in mind the hair does not have all the nutrients that a strand growing from your scalp will.

Heat damage can cause breakage and dryness. Therefore, it is imperative that you use a heat-protecting product, always co-wash your hair, and protect it during sleep hours.

CAN I COLOR MY HAIR?

Any chemical processes should be done by a professional or at least consulted by one. This purchase is an investment for you and chemically altering the hair can possibly damage it. Though, Mai hair extensions can handle a coloring process very well, please be cautious.

Once the hair is chemically altered incorrectly, the cuticle can become damaged and overexposed causing fraying, breakage, dryness, and tangling. This in turn will affect the overall look and feel of your hair. Chemical damage is irreversible

HOW MANY BUNDLES SHOULD I ORDER?

The key to determining how many bundles to purchase depends on the lengths you are wanting. The longer bundles have a shorter weft/track as the shorter bundles have longer wefts/tracks. For a full sew in weave we recommend 3 bundles of hair For lengths over  16”, we recommend ordering 4 bundles of hair for lengths 26'' 5 bundles for 30-32.

If you desire a hair with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure. A closure is a great addition to your install, as you will have no leave out. This is considered a full-protected style and none of your hair will be exposed.

Clip ins

You can order any bundle of hair and have clips made for an additional $60.00

Refunds and Exchanges

We are committed to providing quality products. We value our customers however due to the nature of our products there is NO Refunds.

Exchanges may be done within 7 (seven) business days from the date of delivery. The customer will be responsible for all shipping cost unless the product is defective. A replacement will not ship until the original order is received and examined.

 

 

Delivery
  • Your order will be shipped to the billing address only.
  • It's important that you check your order for accuracy prior to finalizing and submitting payment.
  • No refunds will be issues for refused or abandon shipments.
  • A signature is required for all packages
  • Packages cannot be left at door step
  • We are not responsible for any lost or damaged or abandon packages
  • Mai Hair offers 24 hour delivery to 5 boroughs of New York and some parts of NJ  please contact us for more info 
Shipping

ALL shipments require a signature upon delivery. Packages cannot be left at doorsteps or mailboxes

All hair orders placed by 3pm will ship the same day Monday- Friday if it’s in stock. Orders placed after 3pm will ship the following business day. Lace Wigs and wholesale orders ships 2-7 business days after payment is received.

United States Shipping (Monday – Fridays only) We do not ship on weekends or National Holidays.

USPS (United States Postal Service) Delivery takes 4-7 business days

Fed-Ex Standard Overnight – $30
Fed-Ex 2nd Day Delivery – $20
Fed-Ex 3rd Day Delivery – $10

Confidentiality Statement

We will not, in any circumstances, share your personal information with other individuals or organizations, including public organizations, corporations or individuals, except when applicable by law. We do not sell, communicate or divulge your information to any mailing lists.

Please feel free to email us if you have any further Questions